When I make preparations for dates, I believe that plans should coordinate with whatever event or venue we are attending. Either themeatically or geographically.
So, for example, a Broadway show could mean something old New York — like cocktails at Sardi’s before hand and post-theater snacks at a cute, smokey (not anymore) pub in […]
I was thinking about all of the many directions my career could have taken after I left corporate America:
A chef, a dog handler, a restauranteur, an attorney, small shop owner, an NYC police officer (based on emotional breakdown post 9/11.)
I went through the painful and embarrassing exercises of looking into all of these areas […]
Oh lordy! This is exACTly what I was talking about when I wrote a post on the importance of listening a while back.
Get a call from a customer who wants to return some Pet Set stuff. Bummer. I send her a note explaining that I will return the items, plus her shipping costs.
She responds […]
When your mail must be delivered to you by truck, that can only mean 1 thing.
The Fall Issue of Vogue has arrived! Or your mail person is possibly very lazy.
With Kirsten Dunst posing Marie Antoinette on the cover, this thing must weigh five pounds and I can’t wait to dig in…aren’t you tired […]
Having admitted that I spend inordinate amounts of time at the supermarket, I should also tell you that for some reason while shopping, elderly customers always seem to want to talk to me.
“It’s strange for there not to be doughnuts on a Saturday, is it not?”…harped one white-haired, but beautiful woman recently. I think I […]
And they call me a control freak!
Read what happens (if you haven’t already) to a young Citigroup intern’s reputation when:
a). She must micro-manage every freaking detail
b). does not have the common sense not to send party invitation notes out from the office
The Daily Mail:
You have to, have to read the comments sent into The […]
NBC-TV is running promotional spots for the new season of The Ellen DeGenerous Show. Ellen’s bit this time around is “The Life List” and she’s asked viewers to submit their list of things they want to do or have happen with their lives.
Her promise is that if it’s read on the […]
If you’re like me, you might be done with summer menus — enough with the burgers, hot dogs and tuna steaks…I can’t even think about how many more ways to make potato salad.
But there is one summer star that needs special mention. Watermelon…there simply can not be anything more refreshing or lusty than a big […]
What if you woke up one day, looked in the mirror and couldn’t recognize your so-called self anymore?
What if you learned the knowledge about who you are and what you are about have absolutely nothing to do with your reflection?…that the life role you took on for yourself was just that — a role. Was […]
I believe I’ve found the cure for a headache or, possibly, the hangover. Espresso. I won’t bore you further with the details of the Pet Fashion Week tradeshow; but let’s just say the hours were grueling, the interaction and talking with customers seemed endless and the evenings were late, overendulged and, for the most part, […]
My tradeshow went off without a hitch, all my planning and worrying seem to have paid off — clients were genuinely thrilled with our products…and showed it buy purchasing a lot of our products.
However, this is what happens when I let my worry guard down: I got home to place said orders through […]
Well, the day that I’ve been planning for to the point of dimentia has arrived: Pet Fashion Week New York. This is a trade show that has a fashion show component, whereby design students have been invited to create haute couture outfits for dogs! — hilariously timed to take place about a week before […]
I’ve confessed this here before; I’m not really good at having fun. I don’t really know how, I never learned. Oh sure, I can tell a joke and there’s lots of stuff that makes me laugh hysterically. But I find it hard to genuinely enjoy many situations.
Growing up the oldest of 4 siblings, I am […]
I have a good mind to send a polite, albeit slightly turse note to the folks who are responsible for Visa’s Small Business brand identity development. Not because their advertising is offensive in any way, essentially it’s just as banal as any other financial institution’s consumer marketing.
It’s their tagline: “Because Your Business Is […]
One of my old marketing responsibilities was to write call-center scripts. The idea was to think about almost every scenario that a call-center person might encounter with a customer.
Attempting this in any rational manner, is simply maddening. So like everyone else…Customer Service was just some unkown group, usually located in the mid-west…who had nothing to […]
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